It can be challenging to understand and cope with anxiety. It’s entirely normal to be unsure of how to respond to a loved one's distress so it’s important to inform and equip yourself in order to provide more effective support.

Ericka listens to Louise with empathy and holds space for her without judgement. She accepts Louise as she is, without reducing her to her anxiety. Ericka expresses her concern directly, encouraging her to seek help. As a close friend, Ericka demonstrates a caring attitude; she doesn’t try to offer solutions or tell her what to do.

Here are five strategies to support a loved one in distress:

1. Ask them what’s wrong without pressing them. Say, “How are you, really?”
2. Respect their pace; just because you are ready to talk, does not mean they are as well.
3. Don't minimize the distress they are experiencing. Avoid making it about you with phrases like "Me too..." and stay focused on them.
4. Remind them that you are there to support them and that they are not alone. This could mean assisting them in finding a professional or accompanying them to an appointment.
5. Listen openly without judgement and without trying to evaluate the situation. Don't be afraid to rephrase what they are saying if you are not sure you understand: "If I understand correctly, you feel..."

Remember that you are not responsible for their well-being. Your loved one has the steering wheel and you are sitting next to them in the passenger seat, accompanying them.